How responsive is your support?

A paramount factor in choosing software is the support provided by the vendor. At BGI, we believe that the best support comes from a single point of contact who understands you, your business, and is deeply involved in the development of your software.

That's exactly what we offer.

Our approach to customer support redefines your expectations with advantages you may not have encountered before:

• No dealing with call centers or intermediaries who don't comprehend the intricacies of your business.
• A direct line to your point of contact.
• A consistent, long-term point of contact dedicated to understanding your business goals and assisting you in achieving them.
• On-demand support without annual fees, meaning you only pay for what you need when you need it.
• Your support person is often also a software developer, equipped with the expertise to make necessary modifications to the software to meet your unique needs.

We invite you to witness our top-tier customer support in action. We propose a challenge: provide us with your most complicated loan and see if our system can handle it. If we're successful, we'll demonstrate it for you. On the off chance our system needs customization to cater to your unique needs, we'll show you what modifications are required using your actual data and provide a detailed plan of implementation.

We pride ourselves on going the extra mile for our customers and potential clients, consistently delivering high-quality loan servicing software and unmatched support services. Don't just take our word for it - we're happy to provide references from satisfied customers who've experienced our unrivaled service and software capabilities firsthand. Trust us for a superior loan servicing software solution that aligns with your unique business needs and objectives.