Terms of Use and Privacy Statement

Why You Should Read This

We invite you to learn about our company, products, and services. However, this Website and related web applications are intended for lawful, appropriate use only. Unauthorized use may result in civil or criminal liability.

Acceptance of Terms

By accessing any Benedict Group website or application, you agree to be bound by these Terms of Use and our Privacy Policy. Continued use constitutes acceptance of future updates. If you do not agree, please do not use our services.

Third-Party Links

Links to third-party sites do not constitute an endorsement by BGI. We are not responsible for their content, privacy policies, or practices.

Content Accuracy

Information on our sites and apps is provided as general reference only. We make no guarantees about timeliness, completeness, or fitness for a particular purpose.

Intellectual Property

All content is owned or licensed by BGI and protected under applicable IP laws. You may not reproduce, distribute, or create derivative works without our written permission.

Prohibited Uses

• Modifying, damaging, or disrupting the Website or its content
• Sending unauthorized or unsolicited messages
• Uploading viruses or harmful code
• Attempting to breach security or access unauthorized areas
• Using the site for illegal or abusive purposes

Cookies

We use only essential cookies — the ones required to keep you signed in to your account and to protect forms against forgery. We do not use analytics cookies, advertising cookies, or any third-party tracking on this site.

Information We Collect

We collect personal information only when you voluntarily provide it: for example, your name, email address, and company when you request a demo or contact us; your email address when you subscribe to our newsletter; and your name, work email, and organization when a client portal account is created for you. We use this information only to respond to you and to provide our services. We do not sell or rent your information to anyone.

Email & Unsubscribing

If you receive our newsletter or announcements, every message includes an unsubscribe link, and unsubscribing takes effect immediately. We also send transactional emails where the service requires it — for example, sign-in verification codes and client portal notifications.

Service Providers

We use a small number of trusted providers to operate our services: Microsoft Azure hosts our applications and data, and Postmark delivers our email. These providers process information (such as email addresses) solely on our behalf and only as needed to provide their service to us.

AI Support Assistant

Where we offer an AI-powered support assistant, the questions you submit to it are processed by our AI service provider solely to generate the response. Please do not include confidential or sensitive personal information in questions to the assistant.

User Accounts & Data

If you have an account with us, you are responsible for safeguarding your credentials. We store data only as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children without verifiable parental consent.

Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

BGI shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or any of our services.

Indemnification

You agree to indemnify and hold BGI harmless from all claims, liabilities, costs, and expenses arising from your violation of these terms or misuse of our services.

Policy Updates

We may update this policy from time to time as our services change. The date below reflects the latest revision, and continued use indicates your acceptance of the revised policy.

Accessibility

We are committed to making our content accessible to users with disabilities. If you encounter any accessibility issues, please contact us for assistance.

Governing Law

These Terms are governed by the laws of the State of North Carolina. All legal actions must be brought exclusively in state or federal courts located within North Carolina.

Contact Us

If you have any questions about these Terms of Use or our Privacy Policy, please contact us at info@benedictgroup.com or call (303) 747-6690.